Privacy Policy

Who We Are

Coluna Turbulenta Unipessoal Lda is a company specializing in transportation and tourist travel, based in Albufeira, in the heart of the Algarve. Focused on providing unique and memorable experiences for its customers, the company offers a range of personalized transportation services for tourists, including transfers, guided tours and excursions around the region. Holder of RNAVT 12265 issued by Turismo de Portugal.

With a team of experienced and dedicated professionals, Coluna Turbulenta Unipessoal Lda stands out for the quality and safety of its services. The company’s mission is to ensure comfort and convenience for its passengers, offering transportation solutions that meet the specific needs of each client, whether for leisure trips or corporate events.

The company is passionate about promoting the best of the Algarve, providing its clients with a complete immersion in the region’s natural and cultural beauty. Whether exploring the Algarve’s stunning beaches, visiting picturesque villages or taking part in themed tours, Coluna Turbulenta Unipessoal Lda ensures a smooth and enriching trip, with a personal and professional touch.

It is our policy to respect your privacy regarding any information we may collect from you on this website. This page describes how your personal information is collected, used, and shared when you visit this website. Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information.

Data we collect

We collect several different types of information for various purposes to provide and improve our Service to you.

Personal data

While using our site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you, especially if you make a purchase on this site. We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

Personally identifiable information may include, but is not limited to:

Email address
First and last name
Phone number
Address, country, state, province, zip code, city

Device and usage data

We use cookies, log files, and similar tracking technologies to track the activity on our website and retain certain information. When you visit this website, we automatically collect certain information about your device and how you interact with the website – how the website is accessed and used.

Usage and device data may include, but is not limited to:

IP address (your computer’s Internet Protocol address)
browser type, version, operating system, and other unique device identifiers
which websites or search terms referred you to the site
the time and date of your visit
web pages or individual products you view
the time spent on website pages

Cookies

Cookies are small files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our website and the service it provides.

You can always instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions or features of this website.

Examples of cookies we use::

Session cookies: used to operate the website and provide you with the best possible user experience.
preference cookies: to remember your preferences and various settings
security cookies: to protect against unauthorized access and other suspicious activities

Tracking data

We may also use third-party service providers to monitor and analyze the use of our website, such as
Google Analytics , a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our website. This data is shared with other Google services. Google may use the data collected to contextualize and personalize the ads of its own advertising network.

You can opt-out of having your activity on this site made available to Google Analytics by installing the
Google Analytics Opt-out Browser Add-on . The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about your browsing activity. For more information on the privacy practices of Google, please visit the
Google Privacy & Terms  web page.

Data usage

We use your data to provide and improve our service. By using the Site, you agree to the collection and use of information in accordance with this policy. Any personal information collected is solely for the purpose of fulfilling any purchases made through the Site. The device information that we collect helps us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site by generating analytics about how our visitors browse and interact with the Site, and to assess the success of our marketing and advertising campaigns.

We use the collected data for the following purposes:

provide and maintain the website
to notify you about changes to our website
to allow you to participate in interactive features of our website when you choose to do so
to process payments, invoices and order confirmations
to provide customer service and support
provide valuable analysis or information so that we can improve the Service
monitor website usage
to detect, prevent and resolve technical problems

Data transfer

Your information, including any Personal Data collected by us, may be transferred to — and maintained on — computers located outside of your country, state, province or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If you are located outside Portugal and choose to provide information to us, please note that we transfer the data, including Personal Data, to Portugal and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Data Disclosure

We don’t share any personally identifying information publicly or with third-parties, except when required to by law. We may disclose your personal data in the good faith belief that such action is necessary to:

to fulfill a legal obligation
to protect and defend the rights or property of this website
to prevent or investigate possible wrongdoing in connection with this website
to protect the personal safety of users of the website or the public
to protect against legal liability

Data security

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. We also ensure that any third parties we deal with keep any Personal Data they process on our behalf secure.

Links to other websites and services

Our website may contain links to external sites and services that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy of every site you visit. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third party sites or services.

Children’s Privacy

Our website does not address anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from a child without verification of parental consent, we take steps to remove that information from our servers.

Changes to this Privacy Policy

We advise you to review this privacy policy periodically for any changes, as changes to this privacy policy will become effective when they are posted on this page. We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal or regulatory reasons. We will post the new privacy policy on this page and inform you by email and/or a prominent notice on our website. The
last updated date at the bottom of this page will also be changed and the modifications will apply to you and your data immediately.

Last updated: December 13, 2024